Terms & Conditions
These standard terms and conditions take immediate effect for all visitors and customers accessing our automotive interior accessory retail website. Continued website browsing, checkout and order placement confirms full acceptance of all clauses listed below.
Service Provider: AUTOHUB & RECOVERY LTD
20 Recreation Road, Southall, England, UB2 5PE
Business Email: orders@autohubprotection.uk
Contact Number: +44 7731 155755
1. Website Usage Rules
All users accessing this site agree to follow fair and legal browsing standards when viewing product pages, submitting enquiries or completing purchases.
- Users must not upload malicious content, interfere with website functions or submit false information through any site form
- All product text, imagery and design content on the website remains the intellectual property of the business and cannot be copied for commercial use without written consent
- Accounts and session information generated during browsing will automatically expire after 90 days of inactive site visits
2. Product & Pricing Information
All listed automotive seat cover and interior accessory pricing and product descriptions are prepared with reasonable care, subject to minor periodic adjustments.
- All displayed prices represent full final costs, with no hidden delivery fees applied to standard orders
- Product visual images serve as reference only; slight texture or tone differences may exist between screen display and physical goods
- Any pricing or descriptive errors found after checkout will be communicated to customers within 3 working days for mutually agreed resolution
3. Order & Payment Terms
An official binding purchase agreement is formed once payment confirmation is received by our system, with clear processing time limits for all order activities.
- Unpaid incomplete orders will be permanently cleared from system records after 30 calendar days from creation
- Order detail adjustment or full cancellation requests are only accepted within 24 hours after payment confirmation before goods dispatch
- All payment records and full order transaction documents are securely archived for 7 years to match UK retail accounting standards
4. Delivery & Logistics Agreements
All standard orders include complimentary delivery service, with fixed processing and dispatch windows for stocked merchandise.
- Order verification processing finishes within 1–3 working days following successful payment
- Confirmed in-stock items will be dispatched to logistics carriers within 1–4 working days after order validation
- Full logistics tracking records for all shipments are retained for 12 months for service verification purposes
5. Return, Exchange & Refund Rules
After-sales service standards align with dedicated returns and refunds policy, with defined time limits and logistics cost provisions for all return applications.
- All valid return or exchange requests must be submitted within 30 calendar days after delivery completion
- The initial return or exchange submission per customer includes complimentary return shipping; subsequent applications will be reviewed on an individual case basis
- Refund processing commences within 3–5 working days after returned goods pass quality inspection, with funds reflected to original payment methods within 5–10 working days
6. Customer Data Management
All personal information submitted during checkout or enquiry submissions will be handled in full accordance with our published privacy policy.
- Customer contact and delivery data will only be utilised to complete order fulfilment and after-sales communication
- Users may submit formal data access, amendment or deletion requests via official business email, with full responses provided within 30 working days
- All customer service correspondence records will be stored for a maximum of 24 months after the last interaction
7. Policy Amendment Standards
The business reserves the right to make minor adjustments to these terms to align with updated retail operational standards and relevant industry guidance.
- All revised clauses will be displayed directly on this page without separate individual notifications to users
- Updated terms take immediate effect upon public publication on the website
- Continued website use after policy updates confirms acceptance of revised terms
Disclaimer & Liability Limitation
We maintain consistent industry-standard operational procedures to deliver reliable product, delivery and after-sales services to all customers. While reasonable care is applied to every order and website function, we cannot accept liability for disruptions stemming from external logistics fluctuations, third-party financial processing delays, user improper product installation or unforeseen external operational factors outside our direct control.
All complimentary delivery and first-time return shipping benefits apply only to regular personal consumption and legitimate after-sales scenarios. We hold the right to review abnormal repeated order or return behaviours to sustain stable service quality for all website visitors.
Any enquiries regarding these terms may be sent to our official business email address, and our support team will provide a complete reply within 3 working days of receipt.
